Frequently Asked QuestionsLast Updated on Jun 02, 2018
Internet Protocol Television (IPTV) uses Internet technology to send television programming to your TV. IPTV uses a broadband Internet connection for top international programming directly to your home without a satellite dish. Just connect your receiver to your IPTV Internet from the house and on your TV, then sit back and enjoy. We Provide this Service World Wide.
Please pay attention that 1 subscription can be used on multiple devices but you can watch only on 1 device at the same time
Pay with your Debit/Credit Card, Paypal through secured payment gateway with automatic currency conversion and no hidden fees.
Subscription starting to be active from the moment you will receive your activation credentials in your e-mail.
We try to provide you with a high level of service at very discounted rates. So please keep this in mind first and foremost. If a channel is down, we will do our best to restore that back to service. Please use the guidelines below before reporting a channel: – Stop and give it a couple of minutes. We reboot and swap channels when needed. The channel may be coming back. – Is this happening on all channels? If it is, you need to check on your end. – Reboot your devices and wait for 30 secs before turning them back on (STBs, Android Boxes, Routers, Cable modems) – Make sure you are connecting using a LAN (Ethernet) cable to devices and not via Wifi. Please Wait give us 24hr to fix that problem .
Sometimes you may experience buffering due to low internet speed or high internet traffic. Cause: The most common cause of buffering is the result of slow internet connection. This may be because of low internet speed or other users hogging the bandwidth in your house. Do you have lots of users in your home? Disconnect them all and try again The second reason is that you are using Wi-Fi, which is not suited for watching TV as you need direct (LAN) connection to internet network in order to enjoy smooth watching without interruptions. Resolution: Directly connect to your router using a LAN (ethernet) cable or to a powerline adaptor. If not possible, try moving the box closer to the router. Change your WI-FI channel. To avoid interference with nearby devices. If you experience buffering press “pause” for 10-15 seconds and resume, most of the time that will eliminate the need to buffer.
Please check whether your account is used on other devices. If yes, please contact us , for restoration. Please note that 1 subscription can only be used on 1 device at the same time, otherwise your account would be banned soon because of automatic security defense. We only restore it for 2 times for 1 subscription. If your account is banned again after restoration please contact us. *If you abuse our service with using multiple devices for 1 subscription be aware we may permanently ban your subscription.
Did you give us the correct MAC address? -Are you using a firewall, proxy or VPN? If so, our servers won’t allow you to connect. – Is your Internet speed at the recommended minimum— 8 Mbps for HD channels—or higher? – Is your device wired in (Ethernet) or is it connected wirelessly (WiFi or mobile data)? Ethernet will always be faster and more stable; use Ethernet, if you can. – Are your device’s specs powerful enough to effortlessly handle live HD streaming? – If you’re using an STB emulator did you follow the steps in our guide to Setup Android STB Emulator? – If you’re using an STB emulator have you tried wiping your app’s cache then restarting your device? – If you’re using a MAG box have you tried restarting your device? – If you’re using an Android device/MAG box have you tried logging out then factory resetting your device? – Have you double-checked the server portals we sent you in the activation e-mail?
Yes, IPTV is perfect for people who live in an apartment! IPTV works well everywhere with high-speed internet, including apartment buildings or high-rise buildings, or as a satellite TV dish cannot be installed at your home. Often traveling? Take the IPTV, and watch your favorite programs on the go or at the temporary destination.